Device Setup

3 min. readlast update: 09.09.2024

Step 1. Connect Your Device to the Internet

Ethernet Connection

If your ethernet connection doesn't require any extra setup, plug your ethernet cable into your Chromebox and ensure the other end is connected to your switch or router and you should be all set!

If your ethernet internet connection requires additional setup, like a fixed IP address, or extra authentication setup, follow the instructions for manually connecting the device to a Wi-Fi network, but select the Ethernet connection to configure instead of the Wi-Fi network. Chrome Device Manual Wireless Configuration

 
ASUS Fanless Chromebox Ethernet Port Location AOpen Chromebox Commercial 2 Ethernet Port Location

 

Wi-Fi Connection

First, if your device has external Wi-Fi antennas, connect the antennas now.

ASUS Fanless Chromebox Wi-Fi Antennas

If your Wi-Fi connection is not configured in the Google Admin console, you'll need to manually connect your device to your wireless network. Follow the steps in the Manual Network Configuration article to connect your device to your wireless network. Chrome Device Manual Wireless Configuration

If your Wi-Fi connection is configured in the Google Admin console prior to receiving the device, you should be set! The device should automatically connect to your Wi-Fi connection.

 

Test your device's connection

Log into your Arreya Dashboard and navigate to the Devices section to see your device's online status. You can also check the device status from the Google Admin console. If your device is still showing offline, check our article What should I do if my device is showing “offline” in the dashboard?

Step 2. Pair Your Device

If your device is already paired to your Arreya channel you're all set!

If your device displays a 4 character pairing code,

  1. Power on your Chrome device, verify it starts the Arreya app and displays a 4 character pair code
  2. Log in to your Arreya account
  3. Under “Management” menu click [Devices]
  4. Click [+ Add Device]
  5. Enter a name for your device and the 4 character code displayed on the device
  6. Click [Add Device!]

Step 3. Schedule Your Content

If your device automatically starts playing content, you're all set!

If your device shows a black screen, you will need to create and schedule content to display. You can learn more about creating content by checkout out our Knowledge Base and tutorials available on our YouTube channel. You can learn about scheduling a presentation by visiting our knowledge base article Scheduling a Presentation.

 

Still need help? If you're an Arreya Care subscriber or Standard Support customer–please contact us by navigating to our website and clicking Get Support in the top navigation header. Please take a moment to complete the included form, then click submit. Your inquiry will be assigned a ticket number for assistance. Arreya Care subscribers receive priority 24-hour response Monday through Friday, 8:00 am-5:00 pm CST. Standard Support customers can expect a response within 48-hours. Click here to purchase Arreya Care. 

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