Managing Multiple Channels in your Arreya Account

2 min. readlast update: 09.18.2024

You may have multiple streams of content displaying simultaneously on different groups of screens. We call these streams of content "channels." An Arreya channel has it's own set of [Presenations] which can be scheduled to play throughout the day. You can learn how to add additional channels here.

To navigate between channels in your Arreya account, click on your channel name in the upper right hand corner of the screen. 

A dropdown list will appear, and you'll see all of the available channels within your account. Click the channel that you would like to access, and you'll be able to manage the presentations, schedules, and devices in that channel.

*Note: If you are a manager or a viewer in your account, you will only have access to one specific channel specfied by your account owner/admin. Owner/Admins that have access to the top level channel will have access to all channels. Learn more about user roles.

Additional Questions or Concerns?

Please feel free to contact us by navigating to [Arreya], you will find a [Get Support] link in the top header where you can submit a ticket for assistance.

 

Still need help? If you're an Arreya Care subscriber or Standard Support customer–please contact us by navigating to our website and clicking Get Support in the top navigation header. Please take a moment to complete the included form, then click submit. Your inquiry will be assigned a ticket number for assistance. Arreya Care subscribers receive priority 24-hour response Monday through Friday, 8:00 am-5:00 pm CST. Standard Support customers can expect a response within 48-hours. Click here to purchase Arreya Care. 

 

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